How do you rate as a listener? Do you, for example, "tune out" because you find the speaker long winded? Or, unwittingly perhaps, display signs of impatience or irritation? Or maybe you turn a "deaf ear" to certain topics or subjects? If you do these (and more) regularly, you are losing vital cues to help you understand another's behaviours. Instead you are simply picking up sound waves. So here are the top ten tips to help you listen actively,

Don't just hear: listen!