Course Details
Print versionDeveloping Your Role
| Course reference | ZA10065 |
| Number of days | 1 |
| Participants | 6 Minimum 12 Maximum |
Target audience
All levels of secretarial, administrative and support staff who have reached a plateau in the current role and want to identify other routes and roles within the firm.
Course objectives
At the end of this course participants will be able to:
- Identify current strengths and weaknesses in the role they have now
- Plan ways to develop the existing role
- Contribute more to the office team
Methods
Presentation, group work, self analysis and structured exercises.
Related courses
Day 1
Welcome and introductions
Course objectives and overview
Defining the role
- The Job Description
- Knowledge, Skills and Qualities to succeed
- Adding value to everyday tasks
- Creating a professional image
SWOT Analysis
How change affects us
Looking to the future
- Where do you want to be?
- The power of positive thinking
- Using visualisation
- Overcoming the barriers to progress
- Networking and secondments
- Motivating yourself
Gathering the right information
- What exactly do you do?
- Selling yourself at appraisals
- Keeping and using a personal development file
Self development within the role
- Using mentors and role models
- What happens when you're not there?
- Making IT your best friend
- Volunteer!
An integral part of the management team
- Using persuasion
- Negotiating the role
- Communicating effectively
- Turning dreams into reality
Action session
- What will I do now to develop my role?
Summary and close
