The Proactive Secretary
A programme for all levels, but especially for senior secretaries with the emphasis on proactivity and self development.
Also available as a modular course
A new way to provide quality in-house training with minimal impact on the working day. For more details please view our Modular courses section.
At the end of this course participants will be able to:
Presentation, group work, self analysis and practical exercises.
Welcome and introductions
Course objectives and overview
Broadening the role
Selling the added value of your broader role
Taking the initiative
Using the appraisal to maximum effect
Staying calm under pressure
Summary and close