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Support staff development and secretarial training programmes aim to improve skills including minute taking, proof reading and telephone skills.

The following list is based on your search criteria, click on a course title to view its content.

Course title   No. of courses: 23
Agendas and Minutes
Client Care Workshop
Creating Images with the Voice
Dealing Professionally with Clients
Developing Your Role
Extending the Co-ordinator's Role
Improving the Working Partnership
Making the most of Appraisals
Manager/Secretary : Working Together
Managing Your Manager
Meeting Client Expectations
Presenting in Meetings
Proofreading Skills
Taking and Writing Minutes
Telephone Skills and Behaviour
The Proactive Secretary
The Professional Receptionist
The Successful Secretary
Together Everyone Achieves More
Train the Trainer (advanced)
Train the Trainer (preliminary)
Training the IT Trainer
VDU Health & Safety for the User

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tel: 01825 733621 | fax: 01825 732350 | info@zee-associates.co.uk