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How to Promote with Enthusiasm

Enthusiasm is infectious! The more you give the more you will get. When selling or promoting something –...... DOWNLOAD »

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Merry Christmas

Merry Christmas to one and all. We wish you a very merry Christmas and a peaceful, happy and successful...... READ MORE »

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Participant, S J Berwin

I thought the trainer great. The content was straightforward, succinct and exactly what we need to give our managers - the basic tools to do the job and be a good manager. I thought the programme did exactly what we aimed to do.

Quick Guides

How To Be a Successful Team Leader

Successful teams all have several things in common, whatever their remit. They may have drive and motivation, be well organised and have strategies that work. But without an effective, supportive guide and leader, it will all soon disintegrate. So here are the top ten tips to help you be a successful team leader.

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» How To Be a Successful Team Leader DGW Aug 08.pdf
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How To Manage a Deadline

Deadlines are a common everyday occurrence in our busy lives. We're either trying to meet them or chasing others to achieve theirs. The top ten tips are to help you meet your deadlines and also for managing others to meet theirs. Some apply to both.

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» How To Manage a Deadline Aug 08 JDC.pdf
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How To Build your Confidence

Some lucky few seem to be born with loads of confidence. Most of us need to develop it through practice. Confidence is about gaining the inner strength to do something and then feeling comfortable about using that strength without worrying disproportionately about what others will think of you. So, pursuing a job promotion, or a personal dream, or even just standing up to speak in a team meeting, all take confidence. It's not uncommon to think we don't need to build up our confidence until we're in a situation where it's needed. However this often means we are unprepared for it. So here are the top ten tips to help you build your confidence.

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» How To Build Your Confidence July 08 DGW.pdf
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Questioning for Understanding

�Seek first to understand, then to be understood.� This is just one of the habits of highly effective people taken from Stephen R Covey�s book. We primarily ask questions to get information but they are also a powerful communication tool to show that we are interested in the other person; that we care about what�s important to them; and that we are trying to understand their situation. So here are the top ten types of questions and how to use them.

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» Questioning for understanding July 08 JDC.pdf
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How To Minimise Interruptions

Have you ever noticed how much more you can get done on the occasional day that you work away from the office? So where does the time go in the office? A "quick" question from a colleague, a phone call, a never-ending flow of incoming emails, a quick trip to the coffee machine: they all add up. So here are the top ten tips to help you minimise interruptions.

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» How To Minimise Interruptions DW Jun 08.pdf
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Oh no, grammar!

Is this a familiar groan from your school days? If only you had listened, you'd know all about nouns, verbs, sentences and so on. Or perhaps you were part of a 'lost generation' at school between the late 60s and 90s, and so didn't have a formal education in grammar and punctuation. Do not fear, here are our first top ten tips on grammar.

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» Oh no Grammar JDC Jun 08.pdf
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Don't just hear: listen!

How do you rate as a listener? Do you, for example, "tune out" because you find the speaker long winded? Or, unwittingly perhaps, display signs of impatience or irritation? Or maybe you turn a "deaf ear" to certain topics or subjects? If you do these (and more) regularly, you are losing vital cues to help you understand another's behaviours. Instead you are simply picking up sound waves. So here are the top ten tips to help you listen actively,

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» Dont just hear listen May 08 DGW.pdf
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How To Network for Success: Preparation

"Fail to prepare is to prepare to fail." Perhaps you learnt this when you were younger. I am sure you will agree how true it is for most things in life and particularly when you are about to be involved in a networking event. Be well prepared so you can gain maximum benefit from the event for you and your firm. It's no good thinking 'who will I meet?' or 'what should I say?' and as a result coming away wondering what you've achieved. So here are the top ten tips to help you prepare well so that you feel more confident, enjoy the event and are successful.

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» How To Network for Success.pdf
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How To Clear the Paper Clutter

If you don't hot-desk or have a clear desk policy that works, the chances are your desk can sometimes (or maybe frequently!) look like a bomb has hit it. So before you lose another piece of paper, or spend far too long looking for something that's probably not there, here are the top ten tips to help you clear the paper clutter.

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» How To Clear the Clutter Apr 08 DGW.pdf
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How To Do More of your Own Work!

Do you sometimes end up doing tasks that others should be doing, leaving yourself less time to focus on your own? If a member of your team comes to you with a query or a problem, do you hear yourself saying "leave it with me"? Which one of you is actually responsible for getting the task done? If this sounds like you, then here are the top ten tips to help you give them back their own work, and allow you to do more of yours.

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» How To Do More Of Your Own Work DGW Mar 08.pdf
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