Terms and Conditions

How to register and pay

Once you have completed and submitted the booking form we will send you a VAT invoice and booking confirmation within seven days. Please contact us if you have not heard anything after that time. Payment may be made by cheque or BACS transfer. Bank account and postal payment details will be sent with our invoice.

All course fees must be paid in full on receipt of invoice. Zee Associates reserves the right to re-allocate the course place to another participant if fees are not paid on time. Any transfer charges must be paid for on receipt of the invoice.

Early booking and multiple booking discounts

An early booking discount of 10% is available if you book and pay for your course two calendar months before the course date. Please tick the box on the booking form if this applies as it will not automatically be applied.

A multiple booking discount of 10% is available for the second and subsequent delegates booked at the same time from the same organisation. Please tick the box on the booking form if this applies as it will not automatically be applied. These discounts can apply to any of our open courses but may not be used in conjunction with each other.

Cancellations and transfers

If you find that you cannot make the confirmed date, please contact us as soon as you can and we can discuss alternative arrangements with you.

Once we have received your booking form and payment, your places are confirmed. Any cancellations received 20 working days or more before the start of the course will be charged a 25% administration fee. After that date the full course fee will be charged.

Transfers to a different course or course date can be made free of charge up to 20 working days before the start of the course. NB: A maximum of two transfers are allowed. After the second transfer no cancellations can be accepted and the full course fee will be charged. For transfers between 19 and 8 days before the course a 10% administration fee will be charged. No transfers can be accepted 7 days or less before the event.

Substitute delegates may be named up to 5.30pm the night before the start of the course. No substitutions may be made on the day of the course.

What happens next?

When your booking has been confirmed you will also receive joining instructions from us via email. Joining instructions will detail the training venue and a map, as well as timings and other useful information. Plus we will send you a course reminder email a couple of weeks before the course date you have chosen.

If your selected training course has pre-course work, it is vital that you complete this prior to attending. Any work that needs to be completed will be detailed on your joining instructions.

Data Protection

The information provided by you will be held on a database but will not be shared with any other organisation and will not be made available to any external companies for marketing purposes. We may however use the details to send you information about Zee Associates and to keep you on our mailing lists. If you do not wish your details to be used for this purpose please write to The Database Manager, Zee Associates, Iron Castle, Royal Oak Lane, High Hurstwood, East Sussex TN22 4AN.

If you agree to the above terms please click continue.