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Participant, Morgan Cole

"Thank you for getting me to use the 'grey matter'!"

Learn How to Introduce Systematic Approaches to Problem Solving.

Creative Problem Solving

Course Ref. 10031
No. of Days 1
Participants 6 to 12

Target Audience

Those who manage creative teams; those who facilitate group work; those wishing to learn new techniques to enliven team or training events.

Course Objectives

Introduce systematic approaches to problem solving
Apply techniques learnt to the work situation
Help a group reach its own conclusions by choosing appropriate tools and approaches


Presentation, individual and large group work, self questionnaire and practical situations.

Course Contents

Welcome and introductions

Course objectives and overview

What is creativity?

The four P's

  • Possibility
  • Process
  • People
  • Product

Problem identification

  • Making assumptions
  • Generating alternatives
  • Choosing alternatives
  • Implementation
  • Control

Creative approaches

  • Diverge and converge
  • Individual and group brainstorming
  • Using action cards
  • Simple visioning
  • Visioning using analogies

Identifying and handling conflict

Practical situations

Action session

Summary and close