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Manager/Secretary: Working Together

Manager/Secretary : Working Together

Course Ref. 10040
No. of Days Half Day
Participants 10 to 30

Target Audience

Secretaries and their managers who are new to working with each other or who would like to review and reconsider ways of working together more effectively.

Course Objectives

Understand each other's roles within the firm
Improve efficiency of working practices, for mutual benefit
Enhance the working relationship through better communication methods

Methods

Workshop

Important notes

Please note managers must attend with their secretaries.

Course Contents

Welcome and introductions

Course objectives and overview

  • Mutual expectations and responsibilities
  • Making the most of secretarial resource
  • Managing time
  • Time wasters and savers
  • Best working practice
  • Team effectiveness
  • Checklists for Secretaries and Managers

Action session

Summary and close