Search Courses
Section Links
Latest Quickguide
How to Promote with Enthusiasm
Enthusiasm is infectious! The more you give the more you will get. When selling or promoting something –...... DOWNLOAD »
Latest News
Merry Christmas
Merry Christmas to one and all. We wish you a very merry Christmas and a peaceful, happy and successful...... READ MORE »
Testimonial
Participant, Wragge & Co
I did enjoy the Masterclass! Des is very good at presenting and making you think about how to do things differently, so I found it really motivating.
Sitemap
About Us
Courses
- Training Courses
- Agendas and Minutes
- Assertiveness Training: You're In Charge!
- Business Writing
- Caring for Clients
- Client Care Workshop
- Conducting Effective Appraisals
- Coping Under Pressure
- Creating Images with the Voice
- Creative Problem Solving
- Dealing Professionally with Clients
- Developing and Managing Effective Teams
- Developing Interpersonal Skills
- Developing Your Role
- Dictation Techniques
- Email Etiquette
- Effective Interviewing Skills
- Effective Use of Time
- Extending the Co-ordinator's Role
- Grammar Workshop
- Handling Difficult Callers
- Improving Personal Effectiveness
- Improving the Working Partnership
- Introduction to Selling Skills
- Making The Most of Appraisals
- Time Management: Management of You, Your Time and Others
- Manager/Secretary : Working Together
- Managing Your Manager
- Meeting Client Expectations
- Negotiation and Assertiveness Skills for Secretaries
- Objections are Good!
- Participating in Meetings
- Performance Management for Team Leaders
- Practical Marketing Skills for Secretaries and Administrators
- Presentation Skills
- Presenting in Meetings
- Project Management Workshop
- Proofreading Skills
- Proofreading: Getting it Right
- Rapid and Effective Reading
- Report Writing
- Sales Refresher Course
- Stress Management: Advanced Team Techniques
- Supervising a Team
- Taking and Writing Minutes
- Taking Notes at Meetings
- Telephone Skills and Behaviour
- The Bigger Picture
- The Proactive Secretary
- The Professional Receptionist
- The Successful Secretary
- Together Everyone Achieves More
- Train the Trainer (advanced)
- Train the Trainer (Preliminary)
- Training the IT Trainer
- VDU Health & Safety for the User
- Workflow Management
- Working with Support Staff
