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How to Promote with Enthusiasm

Enthusiasm is infectious! The more you give the more you will get. When selling or promoting something –...... DOWNLOAD »

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Merry Christmas

Merry Christmas to one and all. We wish you a very merry Christmas and a peaceful, happy and successful...... READ MORE »

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Participant, Mills & Reeve

It was quite clear from the start that the trainer knew what she was talking about and could relate to our concerns and worries. She had an excellent attitude, was fun and put her message across very well.

Quick Guides

The Perfect Meeting Participant

Meetings are a great opportunity for you to get noticed and to raise your profile within the firm. So it is vital that you know how to be the perfect participant who can confidently contribute at the right time. So here are the top ten tips to be better prepared to do this.

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» The perfect meeting participant Mar 10 JDC.pdf
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Positive mini-disciplinaries (2)

Having prepared and planned your meeting in Part 1, the feedback meeting is the next stage. We know what is (or isn't) happening but we need to know why so we can get the person back to an acceptable standard of performance. So here are the top ten tips to help you give the feedback.

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» Positive mini disciplinaries pt 2 Feb 10 DW.pdf
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Commas, semi-colons and colons

The most common punctuation mark that we are asked about on our writing courses is the apostrophe (see Quick Guide March 09). After this, we are frequently asked about the use of commas, semi-colons and colons. So here are the top ten tips, with a few examples to show how these are most commonly used.

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» How To Use Commas Semi Colons and Colons Feb 10 JDC.pdf
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Positive mini-disciplinaries (1)

Having to conduct a mini-disciplinary meeting (timekeeping, absences, minor conduct or behaviour issues etc) can fill managers and supervisors with dread. But remember that whatever the situation, if it cannot be resolved now, it will likely have to move towards a formal disciplinary. In part 2, we will look at how to give the feedback, but in the meantime, here are the top ten tips to help you to prepare for and conduct the meeting.

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» Positive mini disciplinaries pt 1 Jan 10 DW.pdf
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New Year? Take Control!

January always makes me feel that I should be sorting out my life! Sounds a bit dramatic I know and a mammoth task to achieve, so I thought I would start with taking control of my paperwork and re-introducing a few de-cluttering principles. Here are my top ten tips; I hope they help you too!

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» New Year Take Control Jan 10 JDC.pdf
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Quick Guide - Conducting a Selection Interview

Selection interviews need to be structured to avoid irrelevant discussion and to maximise the time to assess the candidate for the job. Fully prepare for the interview and follow these ten steps to ensure that you choose the best candidate for the job and your company.

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» Selection Interviewing.pdf
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How To Make the Most of your Appraisal

Formal appraisals or performance reviews can hold dread for some appraisees. Maybe it is a process you don�t give much thought to until a few weeks before the meeting itself. Then you wander in saying how �fabulous� or �excellent� you are, and risk being knocked down. Or perhaps the alternative, where you assess yourself as �meeting expectations� only to find that, actually, you exceed them in some areas. So to help you prepare - objectively - for your next appraisal, here are the top ten tips.

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» How To Make the most of your appraisal Jun 09 DW.pdf
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How To Take Notes at Meetings

Last month the Quick Guide gave you tips on how to prepare to take minutes at a meeting. This month, we will focus on how to take notes at a meeting, whether it be a formal meeting with an agenda or an informal team meeting. So, after you have prepared, here are the top ten tips to help you take notes at meetings.

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» How To Take Notes at Meetings May 09 JDC.pdf
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How To Improve Interpersonal Communications

The most effective communicators do so in a style that can change on each occasion and be adapted for each individual. This brings out the best in everyone, especially if you are a manager or team leader. These skills need continual practice and fine tuning until they become a natural response which is seen by others as appropriate across a wide range of sitautions. So here are the top ten tips to help you.

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» How To Improve Interpersonal Communications May 09 DW.pdf
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Preparing to Take Minutes

More and more we are being asked for courses on taking minutes. Are more meetings happening in this economic climate? One of the key aspects covered on the course is the importance of preparing to take minutes. The better prepared you are the easier it will be for you to concentrate on taking minutes during the meeting. So here are the top ten tips to help you focus on the meeting rather than worry about what its about, if youve booked coffee, or if the powerpoint works.

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» QG Preparing to Take Mins.pdf
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