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Participant, DMH Stallard
"Back at the office everyone had great fun correcting one another on their phone techniques and now we're naturals!"
Plan Ways To Develop Your Existing Role.
Developing Your Role
| Course Ref. | 10065 |
| No. of Days | 1 |
| Participants | 6 to 12 |
Target Audience
All levels of secretarial, administrative and support staff who have reached a plateau in the current role and want to identify other routes and roles within the firm.Course Objectives
Identify current strengths and weaknesses in the role they have nowPlan ways to develop the existing role
Contribute more to the office team
Methods
Presentation, group work, self analysis and structured exercises.Course Contents
Welcome and introductions
Course objectives and overview
Defining the role
- The Job Description
- Knowledge, Skills and Qualities to succeed
- Adding value to everyday tasks
- Creating a professional image
SWOT Analysis
How change affects us
Looking to the future
- Where do you want to be?
- The power of positive thinking
- Using visualisation
- Overcoming the barriers to progress
- Networking and secondments
- Motivating yourself
Gathering the right information
- What exactly do you do?
- Selling yourself at appraisals
- Keeping and using a personal development file
Self development within the role
- Using mentors and role models
- What happens when you're not there?
- Making IT your best friend
- Volunteer!
An integral part of the management team
- Using persuasion
- Negotiating the role
- Communicating effectively
- Turning dreams into reality
Action session
- What will I do now to develop my role?
Summary and close
