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Participant, Saffery Champness
Professional Writing Skills: Probably one of the most useful courses I have ever been on - all letter writing staff should attend!
Learn How To Interview Effectively
Effective Interviewing Skills
| Course Ref. | 10042 |
| No. of Days | 1 |
| Participants | 6 to 12 |
Target Audience
Those who are new to interviewing or those who wish to improve existing skills.Course Objectives
Understand the importance of accurate planning and preparationAdopt a systematic approach to the recruitment process
Structure, steer and control the interview whilst portraying the right image
Close the interview successfully
Methods
Presentation, discussion, group work and case studies.Important notes
The focus of this course is on practical interviewing skills on a face-to-face basis, from preparation of a person specification to selection of the final candidate.Course Contents
Welcome and introductions
Course objectives and overview
Preparing to interview
- Understanding the pitfalls
- Establishing objectives
- Creating the right environment
- Planning the structure
Questioning skills for selection
- Cliched questions which discover nothing of value
- Questions to discover fact, not fiction
- Fair, unbiased questions for selection
- Questions to reveal attitudes and experience
- Practical exercises / interviews
Creating the right atmosphere
- Listening and concentration
- Summarising and reflecting
- Non-judgemental responses
- Practical exercises
Making the right decision
- Simple steps to choosing the right candidate
Practical exercises
Action session
- Delegates will focus on actions to implement the skills learned
Summary and close
