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Testimonial
Participant, Local Government Ombudsman
Everyone should attend this course on a compulsory basis ("Call Handling Skills"). It's just so useful!
Learn How To Make The Most of Appraisals
Making The Most of Appraisals
| Course Ref. | 10016 |
| No. of Days | Half Day |
| Participants | 6 to 8 |
Target Audience
Staff who may not fully appreciate how useful appraisals are and who want to use their appraisal process to their best advantage.Course Objectives
Understand the purpose and benefits of appraisalPrepare objectively for the reviews
Make the most of the appraisal process through improved communication skills
Take responsibility for self development
Methods
Presentation, discussion and group work through practical exercises.Important notes
This course can (and should) be tailored to take account of your firms' appraisal process and framework.Course Contents
Welcome and introductions
Course objectives and overview
What is appraisal and what is it for?
- Key questions to ask yourself
An overview of the firm's appraisal system
- What self assessment means
- Using a competency framework
- Rating competencies
- Creating and using a personal development file
- Keeping records
- Upward reviews
The formal review meeting
- Timescales to be aware of
- What the appraisor does
- Communication issues
- Looking forward not back
- Giving specific feedback
The future
- Looking forward, not back
- Setting SMART objectives
- Agreeing the way forward
Action session
Summary and close
