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Testimonial
Participant, Saffery Champness
This course wasn't just about listening! With the small groups there was lots of participation. Such a great mix of interactive exercises and tutor based discussions.
Manager/Secretary: Working Together
Manager/Secretary : Working Together
| Course Ref. | 10040 |
| No. of Days | Half Day |
| Participants | 10 to 30 |
Target Audience
Secretaries and their managers who are new to working with each other or who would like to review and reconsider ways of working together more effectively.Course Objectives
Understand each other's roles within the firmImprove efficiency of working practices, for mutual benefit
Enhance the working relationship through better communication methods
Methods
WorkshopImportant notes
Please note managers must attend with their secretaries.Course Contents
Welcome and introductions
Course objectives and overview
- Mutual expectations and responsibilities
- Making the most of secretarial resource
- Managing time
- Time wasters and savers
- Best working practice
- Team effectiveness
- Checklists for Secretaries and Managers
Action session
Summary and close
