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Participant, DMH Stallard
"Back at the office everyone had great fun correcting one another on their phone techniques and now we're naturals!"
Learn How To Be More Effective in Meetings
Participating in Meetings
| Course Ref. | 10054 |
| No. of Days | 1 |
| Participants | 6 to 12 |
Target Audience
Everyone who attends meetingsCourse Objectives
Make meetings shorter and more productive. Have clearer guidelines for the preparation and structure of meetings. Apply the skills of leading discussions and group control.Methods
Presentation, discussion, self assessment, individual and group exercises, group roleplay.Course Contents
Welcome and introductions
Course objectives and content
Preparing for meetings
- To meet or not to meet?
- The importance of meetings as a method of communication
- Common problems associated with meetings
- Making sure the timing is right
- Drawing up an agenda
- Planning the structure of a meeting
- Processing the discussion
Handling meeting situations
- The use of questioning, listening and summarising
- Handling difficult people and difficult situations
- Actions to be taken after the meeting
Action session
- Participants will work on the actions to be put in place following the course
Summary and close
