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Professional Writing Skills: Probably one of the most useful courses I have ever been on - all letter writing staff should attend!
Learn Advanced Stress Management Team Techniques
Stress Management: Advanced Team Techniques
| Course Ref. | 10047 |
| No. of Days | 1 |
| Participants | 6 to 12 |
Target Audience
Suitable for all levels and for those who have attended "Coping Under Pressure". Especially suitable for those who have to manage staff in high pressure departments such as Personal Injury, Matrimonial/Family, Insolvency or Repossessions.Course Objectives
Identify inappropriate behaviour within teamsLearn and use coping skills and practical solutions
Determine how the team, department or firm can help with reducing high stress levels
Plan how to introduce change to minimise stress peaks
Methods
Presentation, discussion, self assessment, individual and group exercises.Course Contents
Welcome and introductions
Course objectives and overview
You can run from stress, but you cannot hide
- Spotting behaviours within the team
- Dangerous stress mechanisms
- Over-compensating when insecure
- Translating fear into illness
- Retiring into a shell
Different roles, different stresses
- Are you a workaholic?
- Unrealistic expectations: too much or too little?
- Promotion and demotion
- Relationships at work
Reducing team/firm stress levels
- Stopping stress before it starts
- Introducing stress audits
- Spotting the stressors in a team
- Contagious stress triggers
- Making counselling available
- 20 ways to reduce stress levels
Action session
- Forward planning
- Personal action planning
Summary and close
