Search Courses
Section Links
Latest Quickguide
How to Promote with Enthusiasm
Enthusiasm is infectious! The more you give the more you will get. When selling or promoting something –...... DOWNLOAD »
Latest News
Merry Christmas
Merry Christmas to one and all. We wish you a very merry Christmas and a peaceful, happy and successful...... READ MORE »
Testimonial
Participant, Baker Tilly
"I just wanted to send you a quick email to thank you for the course yesterday. You really helped me learn a lot, including about myself. I came into work today with a new outlook on how I want to be and how I want things to be. Thank you very much."
Learn How To Supervise a Team More Effectively
Supervising a Team
Course Ref. | 10056 |
No. of Days | 1 |
Participants | 6 to 12 |
Target Audience
All levels : newly appointed supervising managers or those with some experience but no formal training.Course Objectives
Improve their confidence to deal with new responsibilities and tasksEmpower and motivate their staff members
Plan and prepare to introduce consistent standards across the team
Handle the people issues confidently and effectively
Methods
Presentation, group work, self analysis, roleplay and structured exercises.Course Contents
Welcome and introductions
Course objectives and content
The principles of supervisory management
- What they are
- How to implement them
Defining the role
- Responsibilities for people, quality and results
- One of "us" or one of "them"?
- Action centred leadership
Effective delegation
- The basic principles
- Ways to ensure success
Induction and training
- How people learn
- The importance of planning
Handling the people problems
- A positive approach to discipline
- Motivation by involvement
- Conducting team meetings and briefings
- Establishing credibility
Action session
Summary and close